FAQ

Frequently asked questions

Quick answers about flying with Bluebird. For the full story on any topic, visit the help center.

Getting started

What is Bluebird?

Is Bluebird an airline?

Is Bluebird an operator or a broker?

Do I pay per seat?

How do I book a private flight with Bluebird?

Do I need an account to see prices?

How long is a quote valid?

Can I book a round trip?

Are the times local?

When is my flight confirmed?

Am I charged for a request before it's confirmed?

How far in advance can I book?

Can I book a same-day flight?

Can I book a brokered aircraft instantly?

Read more: What is Bluebird? · How booking a flight works · Instant booking vs. request to book

Pricing and saving money

How much does a Bluebird flight cost?

Are taxes and fees included in the price?

What is repositioning?

Is there a fee for paying by credit card?

Why did the price change?

How can I make my private flight cheaper?

What are home bases?

Do you offer discounts?

Read more: How our pricing works · Ways to save on your flight

Aircraft and safety

What aircraft does Bluebird fly?

How many passengers can I bring?

Is the Learjet 60 pressurized?

How is booking a brokered aircraft different?

How much luggage can I bring?

Is flying with Bluebird safe?

Who flies brokered trips?

Who decides if it's safe to fly?

How experienced are Bluebird pilots?

How many pilots fly my trip?

Is Bluebird a Part 135 operator?

Who has operational control of a brokered flight?

What is a Part 135 charter?

Read more: Our fleet: Learjet 60s, and the right aircraft for any trip · Safety: Part 135 standards on every flight · Our pilots and training · Who operates my flight? (FAA Part 135)

Where we fly

Where does Bluebird fly?

Can I fly from a small local airport?

What if my airport isn't in your service area?

Do you fly long distances?

Can I fly internationally with Bluebird?

What documents do I need for an international flight?

Read more: Service areas and home bases · International trips

Your trip

Why do you need passengers' weight?

Do passengers need ID?

Can I change passengers after booking?

Can I bring my dog on a Bluebird flight?

Is there a pet fee?

How early should I arrive for a private flight?

What is an FBO?

What happens if the weather is bad?

What if I'm late?

Read more: Adding passengers · Flying with pets · The day of your flight

Payments

What payment methods do you accept?

Can I pay by wire transfer?

Are deposits refundable?

When is my card charged?

Read more: Payment options

Changes and cancellations

What is Bluebird's cancellation policy?

How do I cancel my flight?

Where does my refund go?

What are peak days?

Can I get a refund if there's no Wi-Fi?

Read more: Cancellations and changes

Your account

Can someone else book flights for me?

Is my passport information secure?

How old do I need to be to book?

Read more: Accounts, planners and booking for others

Still have a question?

Use the chat button on any page, email hello@bluebirdjets.com, or call (979) 453-8842.

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